Product documentationLimits and defaults
Every limit, allowance and default setting in EasyWebinar in one place, with its unit and where it applies.
- Applies to
- All plans unless a row says otherwise
- Status
- Live
- Verified
- Page type
- Reference
Use this page to check a number before you plan a webinar. Each row names the unit and where the limit applies. Prices are not listed here; see the live pricing page for current prices.
Attendee capacity by plan
| Plan | Live attendees | Automated attendees |
|---|---|---|
| Launch | 50 | Not listed |
| Growth | 200 | 1,000 |
| Pro | 500 | 2,500 |
| Scale | 1,000 | 5,000 |
Capacities as shown in the plan chooser. Plans are billed monthly or yearly. The Plan tab under Settings meters live attendees, automated attendees and storage.
- Live attendees counts people joining live sessions in the current period.
- Automated attendees counts people watching simulive and evergreen sessions.
- Usage resets with your billing period, so the meters show the current period only.
Check the meters before a big promotion. Running out of live attendee capacity mid-launch is an avoidable problem, and add-ons for high-traffic webinars covers planning for a large audience.
Webinars and scheduling
| Item | Value | Notes |
|---|---|---|
| Webinar name | Character counter on the field | |
| Webinar type | Fixed after creation | Clone the webinar to change it |
| Default webinar type | Live Webinar | Choose the type when you create it |
| Default schedule frequency | Specific Date | Also Daily or Weekly |
| Default timezone | Your account timezone | |
| Default schedule preference | Show only the next available session | |
| Past sessions | Can't be scheduled | Past dates are disabled |
| Just-in-time interval | 2, 15, 30, 45 or 60 minutes | Evergreen webinars only; see choosing an interval |
| Sessions in the attendee's local time | Just-in-time sessions only | Live and scheduled sessions use the webinar's timezone |
| Webinars live at once | One | Starting another shows "You can only have one event live at a time." |
Registration and selling
| Item | Value | Notes |
|---|---|---|
| Default pricing | Free | Choose Paid at creation |
| Price currency | US dollars | Stripe may show local currency to attendees outside the US |
| Payment processor | Stripe | Payouts go to your own Stripe account |
| Default registration fields | Full name, Email | Both required; add custom fields |
| Registration templates | 17 templates, plus your own under My Templates | Filter by Agency, Coach, Education, Health & Wellness, Lead Magnet or Marketing |
| Polls per webinar | No practical limit |
Video and media
| Item | Value | Notes |
|---|---|---|
| Video upload format | MP4 | The Video Selection screen also lists MOV and WebM; the Upload media dialog says MP4 only |
| Maximum video upload | 4 GB per file | |
| Video import | YouTube, Vimeo, Wistia or a direct MP4 link | Uses no storage; enter the duration so sessions can be scheduled |
| Additional storage | 5 GB per add-on | See storage and your plan |
| AI Moderator (Beta) knowledge base | PDF, DOCX or PPTX, up to 25 MB per file | Retrains after each upload |
AI credits
Create with AI uses credits, shown at the top right of every step.
| Part generated | Credits |
|---|---|
| Script | 10 |
| Landing pages | 10 |
| Emails | 1 |
| Polls | 1 |
| Offers | 1 |
| Full build | About 23 |
A full build takes about ten minutes.
EasyCRM sending allowance
| Channel | Included each month |
|---|---|
| Emails | 1,000 |
| SMS | 100 messages |
| Call minutes | 100 |
Everything EasyCRM sends draws on this monthly allowance, and its Wallet screen shows what's left. The allowance resets on your signup date, not the first of the month. Broadcasts and workflows draw on the same allowance, and each channel is counted separately.
Team and account
| Item | Value | Notes |
|---|---|---|
| Roles | Owner, Admin, User | One Owner per account |
| Team seats | Depend on your plan | Settings overview shows seats used |
| Client workspaces | Each on its own plan | Workspaces don't use team seats; built for agencies running client webinars |
| Integrations | Set per webinar | Connecting one webinar doesn't connect the others |
Add-ons
Add-ons extend your plan without changing it. Switch one on with Add to plan on the Add-ons tab under Settings → Manage Plan.
| Add-on | What it unlocks |
|---|---|
| White Label | Removes EasyWebinar branding |
| C-Name | A custom domain for webinar pages |
| Paid Webinars | Checkout for webinars |
| EasyCRM | The built-in CRM |
| Additional Storage | 5 GB more storage |
| One-Time Webinar Setup | The EasyWebinar team configures a webinar for you |
Related
- Webinars overview: the three webinar types, and why the type is fixed once you create a webinar.
- The webinar Overview tab: where one webinar's free or paid setting and live stats sit.
Team members and roles
Give colleagues their own EasyWebinar login, choose Admin or User, and understand how team members differ from presenters, moderators and client workspaces.
Camera not detected: "Not able to access selected media device"
Why the live room can't open your camera or microphone, and how to get into the green room.